|  | Press Release Date: April 12, 2001
Subj: TactiCom adds user configuration options to IntraNet Sales Management System. Since its initial release in 1998, TactiCom's IntraNet Sales Management & Reporting Systems has enabled business-to-business e-commerce by allowing remote clients to gain access to internal company data. Our system's configurations range from a web based order status reporting system to more complex order placement, scheduling, tracking and reporting systems. - New Features in Version 4.2:
- Ability for users to configure their screens and all reports. Users can choose which items and columns appear on both the order index and invoice screens, as well as what data is listed and the order in which it is listed on the reports. Users have the ability to specify paper size, print size, etc. Multiple configurations may be stored for future use.
- Ability for users to configure the system so that it remembers their last screen & report configuration.
- User can choose their viewing capabilities (size & resolution of screen) and print capabilities by running an intuitive configuration utility. Upon configuration, the system optimizes all reports and screens based on the user's configuration.
- Feature Benefits:
- In the past, our clients have limited the data in reports so it could be displayed on the all of their users' web browsers and printers. In most cases, our clients have opted to develop their reports so they could be displayed in the smallest screen at the lowest resolution; this limited the report detail. With the release of version 4.2, our clients can provide much more detail on orders by allowing each individual user to choose what is displayed on their screen and report.
- Our IntraNet Sales Management System Features Include:
- System Architecture:
- Our system builds on your existing infrastructure and interfaces with your existing internal systems. There is no re-development and the existing investment in MIS remains intact with only an incremental cost for the e-commerce intranet services.
- Return On Investment:
- TactiCom clients who have provided sales status, reports and tracking via telephone support operators see an immediate cost reduction as telephone support is no longer required. Payback is dependant on volume of callers and typically ranges from 60 days to twelve months.
- There is an immediate increase in communication with sales personnel, as they can get order status information and run reports "on-demand", 24 hours a day, 365 days a year.
- Typically, our clients make sales support information such as brochures, newsletters, product announcements, price lists, etc, through their Intranet interface.
- Sales forces become more effective because they have now been "empowered" with information.
- Large corporate accounts have direct access to their account information and can check on their orders directly. We find that our clients' vendors prefer this level of access and interaction and our clients get moved up on "preferred vendor list".
- Access:
- Authorized sales representatives, agents and internal personnel can access the system 24 hours a day, seven days a week using a standard web browser and Internet connection. System has an intuitive, menu driven interface that requires minimal training to operate. The system only requires basic web browsing knowledge to operate.
- Order Tracking:
- Sales agents will be able to track status of an order internally by selecting the corresponding order. Order shipping status screens display shipping details along with tracking details from the shipping company used.
- Customer Data:
- Sales agents can display customer A/R data. The system displays a list of orders. The sales agent can sort orders by date, invoice number, cost, and other headings by simply selecting a column title. For example: to sort by company name, the sales agent would select the company name heading, or to sort by ship date, the agent would select the date heading.
- Display Order:
- The following is an example of what system is typically set up to display:
| Salesman ID | Order Number | Order Date | | Customer Account | Item Number | Item Quantity | | Item Description | Qty Shipped | Qty Backordered | | Price | Discount | Extended Price | - Viewing Order Off-line:
- User can select "Send Order Details" option on View Order Details that generates and sends a report to the user via e-mail. This file can be opened in a word processor, spreadsheet or database by user for further analysis.
- Security:
- Representatives will only be able to view orders assigned to them. All access require authentification and are logged for viewing by internal authorized personnel. The system administrator can generate reports showing all activity for any given time period by any user. The system has many security options including VPN access, SSL access and more.
- Hosting:
- All systems hosted by TactiCom are monitored and staffed 24/7. TactiCom's application monitor simulates web user ensuring that all components are functioning correctly. Our monitoring systems automatically notify administrators and support personnel of problems via phone, e-mail and pager if a problem is found. All systems are hosted on redundant high bandwidth Internet connections, ensuring that multiple users can access your system site concurrently using high speed lines such as T1's, DSL and cable modems without performance degradation.
- About TactiCom
- Founded in 1994, TactiCom is a profitable, privately held American corporation. TactiCom specializes in providing commercial entities with four Internet centric services: software development, web site design, Internet marketing and Internet hosting. We have 24/7 operations, a worldwide customer base, and offices in Europe and America. Our clients range from small, localized companies to large multinationals including Compaq, Intel and United States Federal Government.
- Our software development group develops advanced intranet and extranet systems for a wide range of applications including lead capture and routing, business to business order management, Quality Control, banner management, and on-line shopping malls, as well as our latest offering of WAP (Wireless Application Protocol) sites and applications. We are choice of fortune 500, our clients include Intel, Compaq, Digital Equipment Corporation, Sterilite, British Oxygen Corporation (BOC) and many other industry leaders. We are specialists in e-commerce and business to business systems.
- Through our Internet Hosting Group we own and operate high performance redundant servers in multiple locations worldwide. Our systems are monitored and staffed 24 hours a day, 7 days a week. Our services include application monitoring through user simulation, which ensures that every component of each application/service is functioning correctly. Our hosting clients include Compaq, United States Federal Government and many other high profile companies who require high bandwidth, performance, security, and availability. In the US, we have systems located at MAE east and west, two major Internet junctions. We have over 257 peering agreements (including AOL) ensuring that your data is routed efficiently world wide. To date we have maintained better than 99% up time.
Jonathan Weiner Jonathan@TactiCom.com TactiCom, Inc. 6 Maple Street, Northboro, MA 01532 (508) 393-9955 Fax: (508) 393-8811 |Return to Press Release Index| | |
